Course Overview
This flexible online course consists of 20 bite-sized training videos designed to help professionals use Artificial Intelligence (AI) confidently and effectively in the workplace.
Through practical, real-world examples, learners will discover how AI can support productivity, communication, planning, problem-solving, creativity, and decision-making.
The course focuses on immediate workplace application, helping individuals save time, improve quality, and work more efficiently while understanding the safe and responsible use of AI tools.
-
Entry Requirements
Delegates require access to a computer with access to the internet.
-
Summary of Outcomes
Successful delegates can progress onto CompTIA A+ or other business management courses.
-
Course Modules
This course covers:
- What AI Can (and Can’t) Do at Work
- How to Write Prompts That Get Great Results
- Turning Long Documents Into Useful Summaries
- Drafting Emails, Letters, and Reports in Seconds
- Using AI to Prioritise Your Workload
- AI for Smarter Meetings
- Turning Ideas Into Polished Content
- AI for Professional Writing
- Using AI to Analyse Data (Without Spreadsheets Skills)
- AI for Project Planning & Risk Management
- Scenario Planning & Decision Support
- Creating Checklists, Templates and SOPs
- Preparing Presentations & Slide Content with AI
- AI for Coaching Difficult Conversations
- Translating & Localising Content Professionally
- Improving Customer-Facing Messages
- Using AI for Brainstorming & Innovation
- Turning Rough Notes Into Professional Documents
- Staying Safe: Data Protection, Privacy & When Not to Use AI
- Building Your Own “AI Workflow Toolkit” -
Method of Assessment
Assessed via Q&A tests throughout course.
Location
Locations across wales or in-house at your business
Course length
1 year