Course Overview
This course aims to give you knowledge and understanding of dealing with customers and is designed for those working within a customer service related role who would like to improve and develop their delivery of customer service or for individuals who wish to start their career within a customer service role.
This course is beneficial to all individuals looking to improve their communication skills and strengthen their relationships and interactions with customers and colleagues.
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Course Modules
Delivery of this course is available bilingually
Location
Locations across wales or in-house at your business
Course length
2D